FAQ

SHIPPING

How long does shipping take?
Orders are processed within 1–2 business days and typically arrive within 2–5 business days.

Do you ship internationally?
We currently ship within Austria only. Shipping costs €5.99 and is free for orders from €39. Pickup at our store in Shopping City Seiersberg is always free.

RETURNS & REFUNDS

How do I return an item?
You have 14 days to return your order. Just contact us at nobicosmetic@gmail.com, and we'll take care of the rest.

When will I get my money back?
Once we receive and inspect your return, your refund will be issued to your original payment method within 10 business days.

GENERAL

How can I reach you?
Email us anytime at nobicosmetic@gmail.com — we usually reply within 24 hours.